As always, the safety and well-being of our teams and guests is the most important thing to us.

Things may be a little different for a while, but we’ll continue to find ways to give you the best dining experience available. For your continued safety, we’re also enhancing our high standards of hygiene even further. So, no matter the occasion, you can expect the Premium Country Pubs experience you deserve without compromising safety or comfort. Shall we prepare you a table?

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We’re so excited to welcome you back again. We want you to have the best possible experience when you visit us, so it’s really important that you check Government restrictions [https://www.gov.uk/coronavirus] on the number of households that can socialise together before your visit.

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As our suppliers gear themselves back up for service, some ingredients and some dishes on our menus may not be available. In the short term, therefore, the descriptions on menus may not always accurately reflect the contents of the dish. This means if you have any dietary requirements, it is really important that you speak to a member of the team before placing your order.

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Some of our opening times may be slightly different whilst we continue to operate with social distancing policies in place. While we are trying to keep our websites as update to date as possible, for the most accurate opening times please call the restaurant or pub directly, or again check the Facebook site.

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Whilst we will always try and accommodate walk ins, due to social distancing measures this may not always be possible, or may incur a long wait. We strongly recommend for your own convenience that you book ahead. We take bookings on the day so even if it’s a last-minute treat it's worth booking ahead.

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To avoid handling cash as much as possible, we're encouraging contactless payments. The contactless limit for card payments is £45, and you can also use Apple and Google Pay. It’s never been easier!

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Don't forget to you can use your mobile to make a booking, view our menus and use our order and pay service.

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For the safety of our beloved team and guests, it’s mandatory to wear a face covering when moving around our bar and restaurant indoors. However, you won’t need to wear a mask when seated at your table, so you can enjoy seasonal dishes and drinks to your heart’s content.

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We’ve deep-cleaned every Premium Country Pubs ahead of re-opening and our thorough cleaning routines have been increased, keeping you safe all day, every day. As normal, every table is cleaned between guests, meaning you can embrace the joy of Premium Country Pubs from the moment you sit down.

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Before we can legally serve you it’s now mandatory, due to government guidelines, that ALL guests provide their contact details for NHS Test and Trace purposes.

Further changes we have made to keep you safe

Our teams have been working tirelessly to ensure we can operate safely and provide the same level of great service.

We’ve compiled a list of questions and answers that will explain how our changes may affect your Premium Country Pubs visit. These changes ensure we can meet the current advice from the UK Government to keep our guests and teams safe.

We ask all our guests to be respectful of these policies when they visit us.

Safety First

If you have any of the following symptoms, please do not visit our pubs:

  • Continuous cough
  • High temperature
  • Shortness of breath

Bookings, Guest and Seating

The safety of our guests and team members is our top priority. In order to keep everyone safe we are only able to accept bookings of a maximum of 6 people online. Children and babies need to be included in the maximum number per booking as per above.

It’s really important that you check that you will comply with local restrictions on the number of people from different households that can safely socialise before you book with us.

In order to meet the current UK Government guidance on safe distancing in our bar/restaurants, we have had to make some changes to our layouts. Please make sure you speak to a team member before sitting down at a table, even if it's unoccupied.

We operate on a strict table service basis. Guests are not permitted to order or wait at bar areas. Our team members will be pleased to help you.

For our open sites, some of our opening times may be slightly different whilst we continue to operate with social distancing policies in place. While we are trying to keep our websites as update to date as possible, for the most accurate opening times please call the restaurant or pub directly, or again their Facebook site.

For our open sites, we highly recommend that if you want to visit one of our pubs, that you book ahead to make sure that we can accommodate you and your group safely. We are also open for bookings from the 17th May when we fully reopen. To make a booking you can book online via the website, or app if the restaurant has one. Whilst we will always try and accommodate walk-ins, due to social distancing measures this may not always be possible, or may incur a long wait. We strongly recommend for your own convenience that you book ahead. We take bookings on the day so even if it’s a last minute treat it's worth booking ahead.

Thank you for your understanding

England

From 12th April, we’re accepting online bookings for up to six people for Al Fresco drinks and dining at a selected number of our pubs. We will be offering a reduced menu.

Please help us to look after you and our team members.

Before we can legally serve you, we need you and your group to register your contact details.

It's now mandatory, due to government guidelines, that ALL guests provide their contact details for NHS Test and Trace purposes.

You can do this by scanning the QR code with the NHS COVID-19 app, or if you don’t have this then you can scan our QR code and be taken to our Test and Trace page.

If you do not have a smart device, then please speak to one of the team who will be happy to add the details for you.

Thank you very much!

Scotland

From 26th April, we are accepting bookings for up to six people, from up to three households in our Al Fresco dining and drinking area.

Up to four people, from two households can book tables inside up until 8pm, but please note that we are unable to serve alcohol.

Please help us to look after you and our team members.

It’s a legal requirement that we collect Test and Trace data from all guests over the age of 18. By doing this, we will be able to contact any affected guests and team members as quickly as possible in the event of a COVID outbreak.

Please scan the code when you arrive to register your details. If you don’t have a smartphone, our team will add the details for you.

Thank you very much!

Wales

From 26th April, we’re provisionally accepting online bookings for a maximum of six people, from up to two households, for Al Fresco dining and drinks at a selected number of our. We will be offering a reduced menu.

Please help us to look after you and our team members.

It’s a legal requirement that we collect Test and Trace data from all guests over the age of 18. By doing this, we will be able to contact any affected guests and team members as quickly as possible in the event of a COVID outbreak.

To comply with current regulations, we will need to check ID as part of the Test & Trace process.

Please scan the code when you arrive to register your details. If you don’t have a smartphone, our team will add the details for you.

Thank you very much!

Click and Collect

To keep everyone safe, we ask that everyone respects safe distancing at all times.

Please do not come to our restaurants until your allocated order time.

On arrival please head towards the takeaway collection point.

We will bring your food to you whilst maintaining safe distance.

Our colleagues are equipped with hand sanitiser.

For more information please see our FAQs